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What type of products do you sell?
We offer a wide variety of gift wrapping and floral packaging products, including ribbons, pull bows, curling ribbon, and more. Our products let customers create beautiful, creative, and innovative gift presentations that truly surprise.
Can I place a wholesale order?
Yes. If you are interested in wholesale purchases or are a distributor, contact us for special pricing and purchase options.
Email: giftbloominnovation@gmail.com
How can I place an order?
Place your order directly in our online store: select your items, add them to your cart, and follow the secure checkout process.
Can I modify or cancel my order after completing the purchase?
We process orders very quickly. If you need to make changes, email us within 12 hours at giftbloominnovation@gmail.com.
We cannot guarantee modifications once an order is processed, and no changes are possible after it has been shipped. Once paid, an order cannot be cancelled.
Do you ship outside the United States?
At the moment, we only ship within the U.S.
How long does it take to receive my order?
Orders are processed in 3–4 business days, plus carrier transit time of 1–3 business days depending on the recipient’s location.
How can I track my order?
You will receive an email with a tracking number as soon as it ships.
What happens if I provided an incorrect address?
Customers are responsible for providing the correct address. If a package is returned due to an incorrect address, the customer is responsible for reshipping costs.
What should I do if my order arrives damaged or if I don't receive it?
If your order arrives damaged, email giftbloominnovation@gmail.com within 48 hours of delivery, including photos of the package and product condition.
If your order has not arrived within the estimated timeframe, we will work with the carrier to resolve the issue.
What happens if a product I purchased is no longer available?
Because we operate with a dynamic inventory, it is possible that an item becomes unavailable after your order has been placed and before it is processed. In such cases, our team will proactively contact you to inform you of the issue and offer two options:
By placing an order, you acknowledge and accept that these resolution options are part of our standard fulfillment process and shall be considered a valid and complete form of contractual fulfillment by GiftBloom Innovation LLC.
We make every effort to maintain accurate stock information and appreciate your understanding in these exceptional situations.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Diners Club, Google Pay, and Apple Pay.
Is it safe to shop on your website?
Yes. Our store uses SSL encryption to protect your information. We do not store card data, and all transactions are processed securely.
What is your refund policy?
We accept refunds within the first 48 hours after delivery if the product is damaged or defective, unused, and in its original packaging. To initiate a refund, email us with your order number and details.
Email: giftbloominnovation@gmail.com
How can I get in touch with you?
Email us at giftbloominnovation@gmail.com or use the contact form on our store. We respond within 24–48 business hours.
Do you have social media accounts?
Yes! Follow us for updates, promotions, and gift wrapping tips.
Facebook:
https://www.facebook.com/people/GiftBloom-Innovation/61566561244246/
Instagram:
https://www.instagram.com/giftbloom_i/?igsh=dnE4ZTNkbWhqZHFi#
