1. Shipping Scope
GiftBloom Innovation LLC ships exclusively within the United States. All orders are processed and shipped from Mexico directly to the final customer in the U.S.
2. Processing and Shipping Times
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Order processing takes between 3 to 4 business days from payment confirmation.
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Shipping time takes between 1 to 3 business days. Delivery times may vary depending on the recipient’s location. All shipments are scheduled to be delivered by the end of the day on their scheduled delivery date.
- Orders are not processed or shipped on weekends or holidays.
3. Shipping Options and Costs
All shipments are handled exclusively through FedEx. We use the FedEx Priority service for all deliveries, which offers delivery times ranging from 1 to 3 business days, with packages scheduled to arrive by the end of the day on their scheduled delivery date.
This is the only shipping option currently available.
Shipping costs are calculated based on your total order value:
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Orders from $1 to $300 USD: Shipping cost is $35 USD.
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Orders from $301 to $600 USD: Shipping cost is $25 USD.
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Orders over $601 USD: Free shipping.
Please note: Shipping time begins after the order has been processed and handed over to the carrier.
Order processing takes 3 to 4 business days after payment confirmation.
4. Product Availability and Order Processing
All orders placed through www.giftbloom.us are subject to an estimated processing time of 3 to 4 business days after payment has been confirmed. During this period, our team verifies product availability and prepares the order for shipment from our facility in Mexico.
Given the dynamic nature of our inventory, it is possible that one or more purchased items may become unavailable at the time of processing. In such cases, our team will proactively reach out to the customer to inform them of the situation and provide two resolution options:
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Replace the unavailable item with a similar model or color of equal value, depending on current stock availability.
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Receive a full refund for the unavailable item, issued via the original method of payment.
The customer acknowledges and agrees that these solutions constitute a valid and complete form of contractual fulfillment by GiftBloom Innovation LLC. This procedure reflects our commitment to transparency, fairness, and customer satisfaction, and applies exclusively to exceptional situations resulting from dynamic inventory fluctuations.
5. Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number to monitor your package in real-time.
- It is the customer's responsibility to track the shipment status and ensure availability for delivery.
6. Customs and Taxes
- All orders shipped from Mexico to the U.S. may be subject to customs inspections.
- We are not responsible for any delays caused by customs reviews or regulatory holds.
7. Incorrect Addresses or Undelivered Packages
- It is the customer’s responsibility to provide a correct and complete shipping address.
- We are not responsible for delayed or undelivered shipments due to incorrect address details.
- If an order is returned due to an incorrect address, the customer will be responsible for the cost of reshipping.
8. Shipping Delays
- While we strive to meet estimated delivery times, certain factors such as weather conditions, customs inspections, or carrier issues may cause delays.
- We are not responsible for delays beyond our control, but we will do our best to assist in resolving any issues.
9. Damaged or Lost Items During Shipping
- If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and the damaged product.
- If your order has not arrived within the estimated timeframe, contact us, and we will work with the carrier to resolve the issue.
10. Contact
If you have questions about our Shipping Policy or need assistance with your order, you can contact us at:
GiftBloom Innovation LLC
5830 E 2nd St, Ste 7000 #16097, Casper, Wyoming 82609
giftbloominnovation@gmail.com
